Sample Invoice
Any tolls a motorist incurs at a cashless tolling point on the PA Turnpike will be processed into a monthly PA Turnpike TOLL BY PLATE invoice and mailed out to the respective vehicle owner.
Once you receive an invoice, you may go online to www.paturnpiketollbyplate.com to process your payment. You may also pay by calling the PTC E-ZPass Customer Service Center at 1-877-736-6727 and select option 3 for PA Turnpike TOLL BY PLATE or by following the mailing instructions included on the invoice.
TOLL BY PLATE customers will be charged the “cash” toll rate. However at the time of payment, they have the option to open an E-ZPass account to receive the discounted rate.
WHAT SHOULD I EXPECT IN THE MAIL?
click the image for a sample invoice
Non-E-ZPass customers will receive an invoice in the mail. The invoice will be sent to the registered vehicle owner.
A PA Turnpike TOLL BY PLATE invoice will include a TOLL BY PLATE logo that looks like a license plate on the top. It will include one photo of your vehicle and will invoice all tolls for travel through a TOLL BY PLATE location that posted for this vehicle during the monthly billing period. Additional images of the vehicle may be available online. The invoice will be a multiple page document.
The first page of the invoice contains summary information about the registered owner of the vehicle, account activity and payment options. The bottom portion includes a Payment Remittance stub that should be sent in with any mailed payment.
The second page of the invoice includes detailed account activity for all TOLL BY PLATE transactions that posted for this vehicle during the billing period. This activity will include toll charges for each time you drove through a cashless tolling point as well as any payments or adjustments applied to this invoice. It also includes frequently asked questions about the TOLL BY PLATE system.
The third page of the invoice contains an Appeal Form which should be sent using the Appeal Remittance at the bottom of the page. This form can be used to appeal the invoice within 30 days of the invoice date as an E-ZPass customer, leasing/rental company or if you believe that you received the invoice in error. Please call the PTC E-ZPass Customer Service Center at 1-877-736-6727 and select Option 3 to reach the TOLL BY PLATE department who can assist in completing the form.
If the original invoice is not paid or resolved within 30 days, a Past Due invoice with a late fee will be issued. This invoice will resemble the original invoice but the Appeal Form will be different.
IS THIS A PA TURNPIKE TOLL BY PLATE INVOICE?
You may have received a Certificate of Passage, an E-ZPass violation, or a Florida Turnpike TOLL-BY-PLATE invoice instead. These documents are not PA Turnpike TOLL BY PLATE invoices and cannot be paid here.
Certificate of Passage (COP)
This document is given by a tollbooth attendant at traditional toll plazas to a cash customer who did not have enough money to pay a toll. The amount due for the customer will be listed and should be paid within 10 days of receiving. You will not receive this document through the mail.
To pay a Certificate of Passage, visit the Pay Certificate of Passage (COP) page of the PA Turnpike’s website located under Tolls/E-ZPass.
E-ZPass Violation
A violation notice will be mailed to the registered owner of a vehicle when it exits through an E-ZPass lane without a valid E-ZPass transponder at the time of travel. The violation notice includes a toll amount and an initial $25 administrative fee. Payment for the violation notice can be made by mail, online or by phone. Detailed payment information is included on the violation notice. This invoice will include a photograph of the vehicle with the license plate visible.
To pay an E-ZPass violation, visit the E-ZPass Payment page.
Florida’s TOLL-BY-PLATE
This Is a Florida TOLL-BY-PLATE Invoice and must be paid at Florida's Payment page.
More questions and answers about PA Turnpike TOLL BY PLATE invoices can be found on our website, www.nocashzone.com/FAQ.
