Rental Vehicle FAQs
What happens if I’m in a rental vehicle? How will I be invoiced?
Customers with rental vehicles should check with the rental company regarding their toll policy and payment options before traveling on the PA Turnpike. Each rental company has a different policy for the payment of tolls.
E-ZPass customers may use their own transponder. You may log into your account and add a rental car license plate to your account and set a start and end date for that plate. Once the entry expires the rental car tag will be removed from your account.
See the CUSTOMERS’ FAQS page on our website for more details.
Who is responsible for toll payments in a rental vehicle?
The renter is typically responsible for any tolls incurred during the rental period. Please check with your rental company to determine what their available toll payment options are. Most major rental vehicle companies have a tolling program to allow customers to pay for tolls incurred during the rental periods.
Can I add my rental vehicle to my existing E-Z Pass account?
Rental vehicle information can be added to your existing PA Turnpike E-ZPass account. Call the E-ZPass Customer Service Center at 1.877.PENNPASS (736.6727) or log in to your account online to provide your rental vehicle information with the start and end dates you plan to use it. Once the information is added to your account, you can use the E-ZPass transponder in your rental vehicle. Doing so will help you avoid tolling surcharges to your rental invoice.
Don't forget to remove your E-ZPass transponder from the rental vehicle when you return the vehicle!
What is a rental tolling program?
A rental tolling program is offered by most major rental vehicle companies as an option for customers to pay for tolls incurred during their rental period. Most tolling programs will assess a convenience fee in addition to the toll amount. Please check with your rental company for details of their tolling program.
Does my rental vehicle company have a tolling program?
Most of the major rental vehicle companies offer a convenience fee-based tolling program, which is likely the most convenient toll payment option to use. Please check with your rental company at the time of your reservation on their tolling program.
What if I opt-out of the tolling program offered to me?
Please inquire with the rental company at the time of your reservation on their tolling policies. If you opt out of the tolling program, and travel on a toll road, you may be assessed the toll plus penalties and other fees.
What if my rental vehicle company doesn't have a tolling program?
If your rental company doesn't offer a tolling program for the PA Turnpike, be sure to ask how the company assesses tolls on rental vehicles as PA Turnpike tolls are tied to the rental vehicle's license plate.
What if I have a rental truck, like a U-Haul or a Penske?
Please inquire with the rental company at the time of reservation to determine if they have a tolling program. If your rental company doesn't offer a tolling program for the PA Turnpike, be sure to ask how the company assesses tolls on rental vehicles as PA Turnpike tolls are tied to the rental vehicle's license plate. In addition to the toll amount, additional penalties and administrative fees may apply depending on the vehicle rental company.
How can I preregister or open a Toll by Plate account?
Click here for information on opening Toll By Plate Account.
