Requests for public records must be submitted in writing and addressed to the Pennsylvania Turnpike Commission’s Open Records Officer. Right-to-Know Law requests may be submitted in person or by mail, facsimile, or e-mail. Written request must identify or describe the records sought with sufficient specificity to enable the Commission to ascertain which records are being requested. All requests must include the name and address to which the Commission should address its response.

The Pennsylvania Office of Open Records (PA OOR) has interpreted sufficient specificity to include a subject matter that describes or identifies a transaction or activity of the agency, the type of record or recipient of the record being sought and the timeframe (a definite period) for which records are sought.

If the Commission notifies a requester that his/her request is insufficiently specific, the RTKL does not prohibit the requester from submitting a new request that sufficiently identifies the record being sought.

RTKL requests should be addressed to Pamela Ling, Open Records Officer and submitted as follows:

In Person:
Pennsylvania Turnpike Commission
700 S. Eisenhower Blvd.
Middletown, Pennsylvania 17057

By Mail:
Pennsylvania Turnpike Commission
Legal Department
P.O. Box 67676
Harrisburg, Pennsylvania 17106-7676

By Facsimile:

By E-Mail:
To submit a Right to Know request online, please click here and complete the form.

The regular business hours of the Commission’s RTKL Office are 8:30 a.m. to 4:30 p.m., Monday through Friday, except holidays. Requests received by the RTKL Office after the close of regular business hours shall be deemed to have been received on the following business day. RTKL requests may be submitted in the form established by the PA OOR. Visit the PA OOR’s website at


The Pa OOR has established fees for duplication by photocopying, printing from electronic media, copying onto electronic media, transmission by facsimile or other electronic means, or other means of duplication. Such fees may be found on the PA OOR’s website. The Commission will charge $.25 per page for black and white duplication; $.35 per page for color duplication; actual cost for each CD/DVD; actual cost for each flash drive; $5 per record for certification; and actual cost for facsimile and all other delivery methods and postage. The Commission will determine on a case-by-case basis reasonable fees for other allowable costs incurred.

In accordance with the RTKL, prior to granting access to public records, the Commission may require the requester to prepay an estimate of the fees, if the fees are expected to exceed $100. All applicable fees must be prepaid in order to receive access to the public records requested.


Members of the news media should contact the Commission’s Department of Communications and Public Relations for information, including Right-to-Know Law requests.


Carl DeFebo - Director of Public Relations & Marketing

Rosanne Placey - Manager of Media and Public Relations