Contact The Pennsylvania Turnpike
We try to respond to all customer emails within five business days.
If, however, your concern requires immediate attention, please call us instead. This will ensure that your concerns are handled promptly.
If you require immediate assistance or would like to speak to a customer service representative, please call:
PHONE
Call 1-877-736-6727
Hours:
- Self-service options: 24/7
- For agent assistance with E-ZPass or Toll By Plate issues:
M-F, 8 am – 6 pm.
- For agent assistance with general inquiries or permit questions:
M-F, 7 am – 5 pm.
WALK IN CENTER: E-ZPass and Toll By Plate assistance
300 East Park Drive
Harrisburg, PA 17111
TOLL BY PLATE PAYMENT MAILING ADDRESS
PA TURNPIKE TOLL BY PLATE
PO Box 645631
Pittsburgh, PA 15264-5254
Thank you for your interest in the Pennsylvania Turnpike Commission. Click here to contact us online.
MEDIA CONTACTS
All media inquiries including interviews and/or filming on Pa. Turnpike property need to be directed to the Turnpike’s Office of Communications & Public Relations.
Contacts During Normal Business Hours (Monday through Friday, 8:30 AM to 4:30 PM)
Carl DeFebo – Director of Public Relations & Marketing
717-831-7540
Rosanne Placey – Manager of Media & Public Relations
717-831-7507