What if I’m already enrolled in an E-ZPass commercial vehicle program through another agency but want to sign up with the PA Turnpike to receive discounts?
If you’re already enrolled in an E-ZPass program through another agency, you should choose option CVO3 or CVO4 on the commercial business application. Your annual usage on the PA Turnpike must be at least $5,000. Both options allow you to take advantage of discounts.
The CVO4 option is for current E-ZPass agency customers who want additional E-ZPass transponders through the PA Turnpike.
See the application (PDF) for details, print and send it to:
Pennsylvania Turnpike Commission
700 South Eisenhower Blvd.
Attn: Accts Rec - CVO
Middletown, PA 17057
What if I’m a new commercial customer?
Click here for enrollment information.
Will I have to prepay tolls like passenger vehicles, or will the program have a postpaid option?
Both options exist. Please review all types of commercial accounts (CVO1, CVO2, MOTORH, CVO3, and CVO4) to decide which is best for you and your organization.
This account is for customers not currently enrolled in any
other E-ZPass program, that travel on the Pennsylvania Turnpike and other E-ZPass
roadways, that want postpaid billing, and who may qualify for toll volume discounts.
This option requires annual usage on the Pennsylvania Turnpike of at least $5,000* and
a surety bond in an amount equal to two months of invoices or a minimum of $5,000*,
whichever is greater. In lieu of a surety bond, the Pennsylvania Turnpike will accept a
non-interest bearing certified or cashier’s check. Your E-ZPass usage on the
Pennsylvania Turnpike will be invoiced monthly. This invoice is only eligible for a toll
volume discount if payment is received by the 24th of each month (see E-ZPass
Commercial Vehicle Addendum – Fees and Charges). Discounts are calculated on
Pennsylvania Turnpike tolls only. Service and statement fees are not eligible for
discounts. Discounts will not be applied to invoices on accounts with outstanding
balances as of the date of the invoice and will not be applied to or include tolls charged
to the Customer’s prepaid account. The PTC E-ZPass Customer Service Center
accepts checks, Electronic Funds Transfers (EFT), cash (walk-in only), or money orders
for payment of invoices. Invoices cannot be paid by credit card. Invoices must be paid
within 30 days to avoid interest charges (see Commercial Vehicle E-ZPass Terms and
Conditions), and will include a monthly service fee (see E-ZPass Commercial Vehicle
Addendum – Fees and Charges).
A prepaid balance is required for travel on other agency roadways offering E-ZPass. An
initial payment of 45 days worth of charges or $100*, whichever is greater, is required.
This is the minimum amount needed to replenish your prepaid account. Replenishment
automatically takes place when your E-ZPass account balance reaches a low balance
value of 20%* of the replenishment amount or less. Transactions posted against the
prepaid balance are not eligible for toll volume discounts. The replenishment
amount will be increased if an account needs to be replenished more than twice a
month for credit card replenishment or three times a month for automatic bank draft
from a bank account (ACH). Replenishment must be set up using a primary and a
secondary form of automatic payment (either two credit cards, two bank accounts or
one of each).
This account is for commercial vehicle customers not currently enrolled in any other E-ZPass program that do not qualify for toll volume discounts or do not want to post surety. The prepaid account balance is valid for travel on the Pennsylvania Turnpike as well as other E-ZPass roadways. An initial payment of 45 days worth of charges or $500*, whichever is greater, is required to open your prepaid CVO E-ZPass account. This is the minimum amount needed to replenish your prepaid account. Replenishment automatically takes place when your E-ZPass account balance reaches a low balance value of 20%* of the replenishment amount or less. Prepaid only accounts are not eligible for discounts. The replenishment amount will be increased if an account needs to be replenished more than twice a month for credit card replenishment or three times a month for ACH. The PTC E-ZPass Customer Service Center accepts credit cards, checks, cash (walk-in only), or money orders to open a prepaid account. Replenishment must be set up using a primary and a secondary form of automatic payment (either two credit cards, two bank accounts or one of each).
This account offers a prepaid option for non-commercial customers registering an RV weighing over 15,000 pounds who are not currently enrolled in any other E-ZPass Program. An initial payment of $100 is required to open your MOTORH E-ZPass account. This is the minimum amount needed to establish your account. Replenishment automatically takes place when your E-ZPass account balance reaches a low balance value of 20%* of the replenishment amount or less. Prepaid only accounts are not eligible for discounts. The replenishment amount will be increased if an account needs to be replenished more than twice a month for credit card replenishment or three times a month for ACH. The PTC E-ZPass Customer Service Center accepts credit cards, checks, cash (walk-in only), or money orders to open a prepaid account. Replenishment must be setup using a primary and secondary form of automatic payment (either two credit cards, two bank accounts or one of each).
This account is for customers with existing
accounts with other E-ZPass agencies that want postpaid billing and who may qualify
for toll volume discounts. This option requires annual usage on the Pennsylvania
Turnpike of at least $5,000,* and requires a surety bond in an amount equal to two
months invoices or a minimum of $5,000*, whichever is greater. In lieu of a surety
bond, the Pennsylvania Turnpike will accept a non-interest bearing certified or cashier’s
check. Your E-ZPass usage on the Pennsylvania Turnpike will be invoiced monthly.
This invoice is only eligible for a toll volume discount if payment is received by the 24th
of each month. Discounts will not be applied to invoices on accounts with outstanding
balances as of the date of the invoice. The PTC E-ZPass Customer Service Center
accepts checks, EFT, cash (walk-in only), or money orders for payment of invoices.
Invoices cannot be paid by credit card. Invoices must be paid within 30 days to avoid
interest charges and will include a monthly service fee (see E-ZPass Commercial
Vehicle Addendum – Fees and Charges).
This account is for customers with
existing accounts with other E-ZPass agencies that want postpaid billing, may qualify for
toll volume discounts, and want to purchase Pennsylvania Turnpike transponders.
Annual usage on the Pennsylvania Turnpike must be at least $5,000.* This option
requires a surety bond in an amount equal to two months invoices or a minimum of
$5,000*, whichever is greater. In lieu of a surety bond, the Pennsylvania Turnpike will
accept a non-interest bearing certified or cashier’s check. Your E-ZPass usage on the
Pennsylvania Turnpike will be invoiced monthly. This invoice is only eligible for a toll
volume discount if payment is received by the 24th of each month. Discounts will not
be applied to invoices on accounts with outstanding balances as of the date of the
invoice and will not be applied to or include tolls charged to the Customer’s prepaid
account. The PTC E-ZPass Customer Service Center accepts checks, EFT, cash (walkin
only), or money orders for payment of invoices. Invoices cannot be paid by credit
card. Invoices must be paid within 30 days to avoid interest charges and will include a
monthly service fee (see E-ZPass Commercial Vehicle Addendum – Fees and
Charges).
A prepaid balance is required for added PTC transponders which are used for travel on
other agency roadways offering E-ZPass. An initial payment of 45 days worth of
charges or $100*, whichever is greater, is required. This is the minimum amount
needed to replenish your prepaid account. Replenishment automatically takes place
when your E-ZPass account balance reaches a low balance value of 20%* of the
replenishment amount or less. Transactions posted against the prepaid balance are
not eligible for volume discounts. The replenishment amount will be increased if an
account needs to be replenished more than twice a month for credit card replenishment
or three times a month for ACH. Replenishment must be set up using a primary and a
secondary form of automatic payment (either two credit cards, two bank accounts or
one of each). Please note that only other agency transactions for the added PTC
transponders will be charged against this prepaid balance.
Government agencies wishing to establish an E-ZPass account with the PA Turnpike should call the Customer Service Center at 1.877.PENNPASS (1.877.736.6727) for more details.
Click here for a full description of each account option.
How does the Turnpike classify commercial vehicles and charge tolls?
The PA Turnpike classifies vehicles and charges tolls based on gross vehicle weight, distance traveled and number of axles. Visit the toll mileage calculator on our website for details.
How do I qualify for the volume discount program?
Commercial vehicle account holders who frequently travel the Pennsylvania Turnpike and
meet volume requirements for their travel on the Pennsylvania Turnpike may be eligible for
discounts on their tolls. These volume discounts provide substantial savings to commercial
carriers. Prepaid only accounts are not eligible for volume discounts.
Discount Schedule |
Amount of Monthly Tolls |
Discount Provided* |
$20,000.00 and over* |
3% |
In order to take advantage of any eligible discount, payment must be received by the 24th of
each month. Discounts will not be allowed if an account has an unpaid balance.
* values subject to change
What fees are involved?
Effective November 1, 2009, $.50 will be charged for each transponder to which a transaction is posted during a given month. There will be no service fee for those transponders that were not used in that month.
What types of transponders are available?
The PTC’s Commercial Vehicle Program requires the purchase of E-ZPass transponders. The
information on transponder types is provided to assist you in purchasing the correct
transponder for your vehicle.
Interior mount transponders must be purchased at a cost of $10* plus sales tax where
applicable. This transponder can be mounted in the interior of most cars and trucks.
Motorcycle transponders must be purchased at a cost of $17* plus sales tax where
applicable. This transponder is physically similar to the interior transponder, but has a conformal coating to protect against exposure to the elements.
Bumper mount transponders must be purchased at a cost of $17* plus sales tax where
applicable. These transponders are for vehicles with special features (i.e. heating elements,
metallic oxides, and some tints) that have been installed in or on the windshield preventing the
transponder signal from being read. You may be able to confirm whether or not your vehicle is
equipped with any of these features by contacting your dealer.
Roof mount transponders must be purchased at a cost of $17* plus sales tax where
applicable. This transponder is designed for applications where line-of-sight is an issue
and/or an out-of-reach mounting arrangement is desired. This transponder is typically used on
heavy trucks and buses.
If you have any questions regarding the use of any of the transponders listed, please call the
Pennsylvania Turnpike Commission Customer Service Center at 1.877.PENNPASS
(1.877.736.6727).
Once an application has been received and processed by the PTC, it should take
approximately 4 weeks for the customer to receive their transponder(s).
Transponders cannot be transferred, assigned, sold, or otherwise provided to any other
individual or entity without the express written consent of the PTC.
Transponders are non-refundable and non-returnable. However, the services associated with
the transponders may be discontinued by the PTC at any time.
Commercial vehicle customers agree to dispose of transponders according to local and/or
state regulations. If you need assistance in disposing transponders that were issued to you by
the PTC, you may send them to the PTC E-ZPass Customer Service Center for proper
disposal. Send your E-ZPass transponders along with a letter on company letterhead giving
us the authorization to dispose of your transponders:
PTC E-ZPass Customer Service Center
Attn: Commercial Vehicle Operations
300 East Park Drive
Harrisburg, PA 17111
The letter should include the specific transponder numbers and be signed by an authorized
contact on the E-ZPass account. It is highly recommended that when sending your
transponders to us that you use a method than can provide proof of delivery. In addition, to
prevent your transponders from being read during delivery, we recommend that you enclose
the transponders in the original silver packaging that was provided with your transponders or
wrap the transponders in aluminum foil.
* values subject to change
How are monthly invoices provided?
Invoices are mailed monthly to all accounts. The invoice lists a total of all charges for
transactions on the Pennsylvania Turnpike, the total discount available and the net due if
received by the 24th of each month. Payments not received by the 24th of each month will
result in the loss of any discount for that month. Discounts will not be allowed if an
account has an unpaid balance. Those accounts that did not earn a discount must pay their
invoice within 30 days of the date of the invoice. Payments received after the 30 day due date
will be assessed a late fee of 1.5%* per month on any unpaid balance. Delinquent accounts
may be subject to suspension of their credit privileges.
What transaction details are available?
The Pennsylvania Turnpike Commission provides all commercial vehicle accounts with a detailed record of their EZPass charges via the Internet free of charge. This service helps companies maintain records of business expenses and monitor EZPass usage. Online accounts are password protected.
Pennsylvania Turnpike transactions are typically posted within 2-3 business days. Out of state transactions are posted as soon as they are received.
The following information is provided each month:
- The individual transponder number
- The vehicle class
- The entry interchange
- The entry date and time
- The exit interchange
- The exit date and time
- The amount of the fare
Transactions are sorted by transaction dates. Statements show both transaction and posting dates. The information may be viewed, printed out, or downloaded into the company’s own computer system. Transactions are available for viewing for 120 days. Please retain your monthly statement information for year-end purposes.
Optional printed monthly statements are available at a cost based on the number of transponders on the account ($10.00 for 1-50 transponders, $15.00 for 51-100 transponders, and $20,00 for more than 100 transponders.)
How can I dispute a toll that has been charged to my E-ZPass account?
First, please check to ensure that your E-ZPass transponder is mounted properly on your windshield. Those customers whose transponders are mounted improperly may be charged the full fare. To dispute a toll, please complete a Form 33-11B - E-ZPass Customer Claim Report (PDF version) and forward it to the E-ZPass Customer Service Center.